Privacy Policy

Who we are

TradeFront is a sole trader business based in the United Kingdom. We provide professional website, email, and branding services for tradespeople.

If you have any questions about this policy or how your data is handled, please contact us at hello@tradefrontuk.com or call 07915 377665.

What information we collect

We collect information that you voluntarily provide when you:

• Fill out the contact form on our website
• Email or call us
• Engage us to provide services

This may include your name, business name, trade, email address, phone number, the service you are interested in, and any message you choose to send.

How we use your information

We use your personal information only for the purposes you would reasonably expect:

• To respond to your enquiries and provide quotes
• To deliver the services you have asked for
• To keep records of our work together for accounting and tax purposes
• To contact you with information directly related to your project or enquiry

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

Legal basis for processing

Under UK data protection law, we process your personal data on the following bases:

• Performance of a contract — when you engage us to provide services.
• Legitimate interests — to respond to enquiries and manage our business relationship.
• Legal obligation — to comply with tax, accounting, or legal requirements.
• Consent — where you have explicitly agreed, for example to marketing communications.

Third-party services

We use a small number of trusted third-party services to run the website and manage enquiries:

• Lovable Cloud — our hosting and backend platform, which securely stores contact enquiries submitted through the website.
• Google Fonts — used to load the fonts displayed on the website.

We do not use third-party analytics, advertising, or tracking cookies.

How we keep your information safe

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. This includes secure hosting, access controls, and only sharing data with trusted service providers who need it to perform their function.

How long we keep your information

We keep your information for as long as necessary to fulfil the purposes described above, including for accounting, tax, and legal record-keeping. Enquiry records are typically kept for up to 6 years from the end of the relevant tax year.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to erase your data in certain circumstances
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, please contact us at hello@tradefrontuk.com.

Cookies

For information about the cookies we use, please see our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.